Protecting your personal data is essential to PremiumLinks. This policy details how we collect, use, and protect your information when you purchase our chains or browse our website.
- Information Collected: We collect the information you provide directly to us when making a purchase or subscribing to our newsletter: Identity: First and last name. Contact: Email address, phone number. Shipping: Full postal address (for shipping your chains).Payment: Your payment information is securely processed by our service providers. We never have access to your credit card numbers.
- Use of Your Data: Your information is used only to: Process and ship your orders: Send you updates on the status of your delivery or Respond to your customer service requests (returns, questions about the chains, etc.).Send you promotional offers (only if you have agreed to receive our newsletter).
- Sharing Data with Third Parties: We never sell your personal data. To ensure the smooth operation of our store, we share your information with trusted partners: Shipping Services: To ship your packages (e.g., Colissimo, DHL, Canada Post). Website Hosting: Our store is powered by the Bigcartel platform Analytics: We use simple tools to understand how customers navigate our site in order to improve the shopping experience.
- Cookies and Tracking: Technologies: Our site uses cookies to enhance your browsing experience: Essential Cookies: To keep items in your cart while you browse. Performance Cookies: To analyze website traffic. You can configure your browser to refuse cookies, but this may prevent some website features from functioning correctly.
- Data Retention and Security We retain your data for as long as necessary to fulfill our legal and business obligations. We implement rigorous security measures to protect your data from unauthorized access.
- Your Rights in accordance with data protection laws, you have the following rights: Access your personal data. Request the correction or deletion of your information. Withdraw your consent at any time to receive marketing emails.
- Contact: For any questions regarding your data or to exercise your rights, please contact us at the following address: [email protected]