At PremiumLinks, we take the utmost care in preparing your orders. Each chain is inspected and carefully packaged to ensure it arrives at your door in perfect condition.
- Delivery AreasWe currently deliver to the following areas:QuebecOther provinces in CanadaUnited StatesIf your country is not listed, please contact us for a personalized quote.
- Processing TimesAll chain orders are processed and shipped within 2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Methods and Delivery TimesOnce your order has shipped, the estimated delivery times are as follows:Standard Shipping: 3 to 7 business days (QC and ON).Express Shipping: 1 to 4 business days (QC and ON).International Shipping: 7 to 20 business days depending on the destination.Note: These times are estimates provided by Canada Post. We are not responsible for delays caused by postal services or customs.
- Shipping CostsShipping costs are calculated automatically at checkout based on weight and destination.Free Shipping: We offer free standard shipping on all orders over $150.
- Order TrackingAs soon as your chain is shipped, you will receive a confirmation email containing a tracking number. You can then track your package in real time on the carrier's website.
- Insurance and LiabilityGiven the value of our products:All our shipments are covered by basic insurance.It is your responsibility to provide an accurate and secure delivery address. We are not responsible for packages marked as "Delivered" by the carrier but which have been stolen from your mailbox.
- Taxes and Customs DutiesFor international deliveries, customs duties or import taxes may be applied by the destination country. These charges are the sole responsibility of the customer.
- Delivery IssuesIf you find that the package is damaged upon receipt or if you do not receive your order within the expected timeframe, please contact us immediately at: [email protected]