Terms and conditions

These General Terms and Conditions of Sale govern all transactions carried out on the PremiumLinks website. By placing an order on this site, you unconditionally accept these terms and conditions.

  1. Purpose The PremiumLinks online store offers jewelry chains for sale. The main characteristics of the products (materials, length, link type) are presented on each product page.
  2. Price and Payment Price: Prices are indicated in CAD, excluding delivery charges, unless otherwise stated. Taxes: Taxes are calculated at the time of final purchase and are not applied to the shopping cart. Payment: Payment is made at the time of ordering. The order is only validated after payment confirmation. 3. Shipping and Delivery
  3. Delivery Areas: We ship to Canada, the United States, and internationally under certain conditions. Delivery Times: Orders are typically processed within 1 to 3 business days. Shipping times depend on the chosen carrier and are estimates only. Liability: Risk transfers upon delivery. Please inspect your package upon receipt. If your package is damaged, you must report it to the carrier and contact us within 48 hours.
  4. Accuracy of Information: We strive to display the colors and details of our chains as accurately as possible. However, we cannot guarantee that the display on your screen (computer or mobile) will perfectly reflect the actual product.
  5. Product Use and Liability: Care: Chains are delicate items. PremiumLinks cannot be held responsible for breakage resulting from improper handling, accidental snagging, or improper maintenance (exposure to chemicals, chlorine, perfume, water, etc.). Safety: Our chains are not intended for use by young children without supervision (risk of strangulation or ingestion).
  6. Right of Withdrawal and Returns: Return conditions are governed by our Refund Policy. The customer has a legal period of 30 days to return an unworn product in its original packaging.
  7. Intellectual Property: All elements of the website (logos, photos, texts, exclusive chain designs) are the property of PremiumLinks. Any reproduction, in whole or in part, is strictly prohibited.
  8. Protection of Personal Data: The information collected during your order is necessary for its processing. In accordance with applicable laws (GDPR or data protection law), you have the right to access and delete your data by contacting us at: [email protected]
  9. Applicable Law: These terms and conditions are governed by the laws of Quebec. In the event of a dispute, the courts of Quebec shall have exclusive jurisdiction.
  10. Changes to the Terms and Conditions: We reserve the right to modify these terms at any time. The applicable terms and conditions are those in effect on the date of your order.